Our team is available to answer your questions, to help with troubleshooting and make sure that your installation is operational.
Our INGEN® Hotline
We offer 24 hours/day, 7 days per week, 365 days per year support by phone or email to assist our Clients.
We can use remote connection technology to access any installation to help solving a particular problem or answer a specific question.
We provide monitoring facilities to detect any problem or unexpected outcome in the system processings which would inform the clients and/or our INGEN® Team of the issues together with information to investigate them.