Our team is available to answer your questions, to help with troubleshooting and make sure that your installation is operational.
Our INGEN® Hotline
We offer 24 hours/day, 7 days per week, 365 days per year support by phone or email to assist our Clients in their use of our retail systems.
We can use remote connection technology to access any installation to help solving a particular problem or answer a specific question.
We provide monitoring facilities to detect any problem or unexpected outcome in the system processings which would inform the clients and/or our INGEN® Team of the issues together with information to investigate them.